Frequently Asked Questions

Vantage Research Labs lists research-use-only laboratory materials. They are not for human or veterinary use, consumption, administration, diagnosis, treatment or any clinical purpose.

Yes. Add products to cart, proceed to checkout and choose Bank Transfer as the payment method. Shopify will send your order confirmation with the total and payment instructions.

Use the COAs page or contact us directly. Include the compound name, catalogue identifier, presentation and any batch or lot reference if known.

COAs and supporting documentation may be available where applicable to the product and batch. We recommend sending the exact compound and presentation so the team can confirm what is available.

Include the compound name, catalogue identifier, presentation, quantity or number of vials if relevant, and whether you need availability, COA, shipping or procurement information.

Complete checkout with your email address and select Bank Transfer. Your order will be recorded as payment pending until the transfer clears, then it can be processed.

Images are for catalogue reference. Product presentation, labels, packaging or visual appearance may vary depending on batch and supply pathway.

Every listing is designed around product names, categories and presentations. Select the presentation carefully before adding the item to cart.

Yes. Send the products, presentations and estimated requirements through the contact page or email so the request can be reviewed directly.

See the Refund Policy under Company & Legal. Because these are research materials, conditions are specific and should be reviewed before placing an order.

Shipping information is listed under Company & Legal. Current timing and availability can also be confirmed by email before checkout.

Use the Contact Us page or email contact@vantageresearchlabs.com and include as much product detail as possible. The team will direct you to the right order or documentation pathway.